Last Updated: July 2, 2026

Rise Beyond™ Returns & Refund Policy

At Rise Beyond™ – Elevate Your Purpose, every order is important to us. We are committed to delivering quality apparel and providing excellent customer service.

Because many of our products are custom printed after an order is placed, our return policy differs from that of traditional retail stores. Please read this policy carefully before making a purchase.

Our Commitment

If we make a mistake, we’ll make it right.

If there is a problem with your order due to a manufacturing defect, printing issue, damaged merchandise, or an error on our part, we will gladly work with you to resolve the issue.

Print-on-Demand Products

Most Rise Beyond™ apparel is produced specifically for you after your order is placed.

For this reason, we generally cannot accept returns or exchanges based on:

  • Ordering the wrong size
  • Ordering the wrong color
  • Changing your mind
  • No longer wanting the item
  • Buyer’s remorse
  • Accidental orders
  • Incorrect shipping information provided by the customer

Please review sizing charts carefully before placing your order.

Eligible Returns

We will gladly replace or refund items that are:

  • Damaged during shipping
  • Defective
  • Printed incorrectly
  • Manufactured incorrectly
  • Incorrect item received
  • Incorrect size shipped (our error)
  • Missing from your order

Reporting a Problem

If there is an issue with your order, please contact us within 14 days of delivery.

Please include:

  • Your order number
  • Your name
  • A description of the issue
  • Clear photographs of:
    • The entire product
    • The affected area
    • Packaging (if damaged during shipping)

Providing complete information helps us resolve your request as quickly as possible.

Damaged or Defective Products

If your item arrives damaged or defective, we will review your claim and, when approved, may provide one of the following at our discretion:

  • A replacement product
  • A refund to your original payment method
  • Store credit
  • Another mutually agreeable resolution

Wrong Item Received

If you receive an item different from what you ordered, please notify us within 14 days of delivery.

Once verified, we will arrange for an appropriate resolution at no additional cost to you.

Lost Packages

If tracking indicates your package has not been delivered within a reasonable timeframe, please contact us.

We will work with the shipping carrier to investigate the shipment and determine the appropriate next steps.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is entered during checkout:

  • Orders already in production generally cannot be changed.
  • Returned packages may require additional shipping charges for reshipment.
  • Refunds may not be available.

Size Exchanges

Because products are custom made, we generally do not offer exchanges for incorrect sizes ordered by the customer.

Please review our sizing charts before placing your order.

If you have questions before ordering, we’re happy to assist you.

Color Variations

Actual garment colors may vary slightly due to:

  • Computer monitors
  • Mobile devices
  • Lighting conditions
  • Printing processes
  • Fabric materials

Minor color variations are not considered manufacturing defects.

Refund Processing

Approved refunds will be issued to the original payment method whenever possible.

Processing times may vary depending on your financial institution but generally take 5–10 business days after approval.

Order Cancellations

Because many products begin production shortly after purchase:

  • Orders may only be canceled before production begins.
  • Once production has started, cancellation requests generally cannot be accommodated.

If you need assistance, contact us as soon as possible after placing your order.

Promotional Items

Clearance items, limited-edition releases, promotional merchandise, gift cards, and digital products (if offered) are generally considered final sale unless otherwise required by law.

International Orders

Customers are responsible for any applicable customs duties, taxes, import fees, or similar charges imposed by their country.

These fees are not included in the purchase price unless expressly stated.

Fraud Prevention

To protect our customers and our business, Rise Beyond™ reserves the right to refuse refund requests that appear fraudulent, abusive, or inconsistent with this policy.

Limitation

This Returns & Refund Policy does not affect any rights you may have under applicable consumer protection laws.

Where required by law, those legal rights will apply.

Need Assistance?

If you have questions about your order, we are here to help.

Rise Beyond™ – Elevate Your Purpose

Website
RiseBeyondLifestyle.com

Customer Support
support@risebeyondlifestyle.com

Order Assistance
orders@risebeyondlifestyle.com

Our Promise

We believe every customer deserves to be treated with honesty, fairness, and respect.

Thank you for choosing Rise Beyond™. We appreciate your support and look forward to serving you with quality products that inspire faith, wisdom, courage, and purpose.

Rise Beyond™

Elevate Your Purpose